TERMS OF THE AIRLINE
The carrier tickets which you book through our Website are dependent upon the terms and states of the concerned aircraft, including however not restricted to scratch-off and discount strategies.
Goin' My Way just goes about as a facilitator to empower the Users to book Flight tickets. The agreement of administration for usage of the flight is consistently between the User and the concerned carrier.
Aircrafts hold the option to reschedule flight times, course, change or drop flights or schedules autonomous of and without earlier hint to Goin' My Way. As a facilitator Goin' My Way has no control or authority over the coordinations of the carriers and accordingly isn't subject for any misfortune, immediate or accidental, that a User may cause because of such change or undoing of a flight. Be that as it may, Goin' My Way without a doubt causes you in settling the worries of the User and co-ordinates with the Airlines for the said reason.
Various tickets on a similar carrier may convey various limitations or incorporate various administrations and cost.
The things stipend on given charge is according to the terms chose by the carrier, and Goin' My Way has no task to carry out in the equivalent. A portion of the admissions appeared in the booking stream are "hand stuff charges" just which don't entitle the User with the expectation of complimentary Check in things and subsequently the User will be needed to pay independently for check in things. The costs for adding registration things to a booking may differ from aircraft to carrier. The User is encouraged to contact the carriers for definite expenses and additionally cross check the Baggage data preceding booking.
CODE SHARE
A few aircrafts go into "code share" concurrences with different Airlines. This implies on specific courses, the aircraft transporter selling or showcasing the flight ticker doesn't fly its own airplane to that objective. Rather, it accomplices with another carrier to travel to that objective. The accomplice aircraft is recorded as "worked by" in the booking stream.
On the off chance that your flight is a code share, it will be unveiled to you in the booking cycle and before installment.
Goin' My Way can reveal any such code-share game plans to the User, just when the tagging carrier unveils it to Goin' My Way in any case.
PRICING
The absolute cost showed on the installment of the Website page normally incorporates base admission, Govt Tax and accommodation expense. Clients are needed to pay the Total sum for the affirmation of their booking.
To profit baby charges, the age of the youngster must be under 2 years all through the whole schedule. This incorporates both ahead and bring ventures back. In the event that the baby age is 2 years or above on the return venture, User will be needed to make a different booking utilizing a youngster charge. Any babies or youngsters must be joined by a grown-up according to the details of the carriers.
TRAVEL DOCUMENTS
It will be the sole duty of the User to guarantee they are in control of legitimate travel records, for example, personality evidence, identification, visa (counting travel visa) and so forth to embrace the movement. Client must cross check all the archives before hand preceding voyaging and it is considered that if User has not reached for any worries or put any questions for the incorrectness of the reports 48 hours preceding the movement, at that point the User concurs that in the event of failure to go for not conveying substantial travel records, Goin' My Way will in not be held at risk..
CHECK-IN TERMS
Client should check with the aircrafts straightforwardly in regards to the registration timings by either calling the Airlines Customer Care Number or vising the Airlines page for any refreshed and checking the booking through " Manage My Booking " Option. Typically, registration starts 2 hours before takeoff for homegrown flights, and 3 hours before takeoff for worldwide flights.
Client should convey substantial ID evidences, identification, age confirmations as might be needed to demonstrate the character, ethnicity and age of the travelers going on a ticket, including babies. Further it's the Users Responsibility to altogether check his/her Passport Validity/Tempering and so on. (One ought to guarantee that the Passport is least substantial for a half year from the Date of Travel).
USE OF FLIGHT SEGMENTS
In the occasion User doesn't leave on the ahead excursion, the whole PNR relating to that booking will be consequently dropped by the aircraft. In such a situation GOIN' MY WAY has no control in the said cycle nor will be committed to give substitute appointments to the User. The retraction punishment in such an occasion will be according to the material carrier rules.
CHANGES TO EXISTING BOOKING
Any progressions that are made to any current booking will be dependent upon specific charges collected by the separate carrier, aside from the administration expense charged by GOIN' MY WAY.
The User will be committed to pay appropriate charges in case of any change or alteration to a current booking. In any case, contingent upon the aircraft's arrangement and admission class, charges for changes or adjustments to existing appointments may shift.
REFUND
Refunds will be handled according to the carrier charge rules and abrogation strategy. Such Refunds will be liable to GOIN' MY WAY getting the equivalent from the aircrafts. Nonetheless, the accommodation expense paid to GOIN' MY WAY paid at the hour of booking is a non-refundable charge.
Everything scratch-offs made straightforwardly with the aircraft require to be implied to GOIN' MY WAY, so as to start the cycle of discount. The handling time for Refunds may fluctuate contingent upon the method of installment, bank and so forth. The Refund will be handled subsequent to deducting the GOIN' MY WAY administration charge which is free of the comfort expense as referenced previously.
The Refund will be credited to a similar record from which the installment was made. For instance, if the User utilized a Visa, GOIN' MY WAY will make a fitting charge inversion to a similar Mastercard; like-wise if the User utilized a check card, GOIN' MY WAY will credit the cash to a similar check card.
In case of wiping out and Refund of somewhat used tickets, forthright rebate and promotion code markdown benefited at the hour of booking would be deducted from the discount sum.
HOTELS
ROLE OF GOIN’ MY WAY AND LIMITATION OF LIABILITY OF GOIN’ MY WAY
GOIN' MY WAY goes about as a facilitator and only gives an online stage to the User to choose and book a specific Hotel. Lodgings in this setting incorporates all classifications of facilities, for example, Hotels, home-stays, quaint little Hotel stays, ranch houses and some other substitute facilities.
All the data relating to the lodging including the classification of the Hotel, pictures, room type, civilities and offices accessible at the Hotel are according to the data gave by the Hotel to GOIN' MY WAY. This data is for reference as it were. Any disparity that may exist between the site pictures and genuine settings of the lodging will be raised by the User with the Hotel straightforwardly, and will be settled between the User and Hotel. GOIN' MY WAY will have no duty in that cycle of goal, and will not take any risk for such inconsistencies.
INFORMATION FROM THE HOTEL AND THE TERMS OF THE HOTEL
The Hotel booking voucher which GOIN' MY WAY issues to a User is exclusively founded on the data gave or refreshed by the lodging with respect to the stock accessibility. In no conditions can GOIN' MY WAY be held at risk for disappointment on some portion of a lodging to oblige the User with an affirmed booking, the norm of administration or any inadequacy in the administrations, or some other help related issues at the Hotel. The risk of GOIN' MY WAY if there should be an occurrence of refusal of registration by an Hotel in any way, shape or form what-so-ever including over-booking, framework or specialized mistakes, or inaccessibility of rooms and so on., will be restricted to either giving a comparable substitute convenience at the circumspection of GOIN' MY WAY (subject to accessibility around then), or discounting the booking add up (to the degree paid) to the User. Some other help related issues ought to be straightforwardly settled by the User with the lodging.
Lodgings saves the sole right of confirmation and GOIN' MY WAY has no state at all in affirmation or forswearing for confirmation by the Hotel. Unmarried or disconnected couples may not be permitted to registration by certain Hotels according to their approaches. Correspondingly, convenience might be denied to visitors acting like a couple if appropriate verification of ID isn't introduced at the time registration. A few inns may likewise not permit nearby inhabitants to registration as visitors. GOIN' MY WAY won't be answerable for any registration denied by the Hotel because of the previously mentioned reasons or some other explanation not heavily influenced by GOIN' MY WAY. No discount would be relevant in the event that the Hotel denies registration under such conditions.
RESPONSIBILITIES OF THE USER
The User would be subject to make great any damage(s) brought about by any demonstration of him/her/or their going with visitors (hardheaded/careless) to the property of the lodging in any way at all. The degree and the measure of the harm so caused would be dictated by the concerned lodging. GOIN' MY WAY would not, in any capacity, mediate in the equivalent.
The essential visitor must be in any event 18 years of age to have the option to look into the Hotel.
The User must be in control of a substantial personality confirmation and address verification, at the hour of registration. The Hotel will be inside its privileges to deny registration to a User if a substantial personality evidence isn't introduced at the hour of registration.
Check In time, Check Out time, and any adjustments in those timings, will be according to lodging strategy and terms. Early Check In or late Check Out demand is dependent upon accessibility and the lodging may charge an extra expense for offering such types of assistance.
ADDITIONAL CHARGES BY THE HOTEL
The booking sum paid by the User is just for stay at the Hotel. A few appointments may incorporate breakfast and additionally dinners as affirmed at the hour of booking. Some other administrations used by the User at the Hotel, including clothing, room administration, web, phone, additional food, drinks, refreshments and so forth will be paid by the User legitimately to the lodging.
Hotels may charge a compulsory feast overcharge on merry periods like Christmas, New Year's Eve or different celebrations as chosen by the Hotel. Every one of extra charges (counting required dinner overcharges) should be cleared straightforwardly at the Hotel. GOIN' MY WAY will have no influence over postponing the equivalent.
PAYMENT FOR BOOKINGS AND ANY ADDITIONAL PAYMENTS
Booking of a Hotel can either be "Pre-paid", or "Pay at Hotel" according to the choices made accessible by a Hotel on the Website of GOIN' MY WAY.
In "Pre-paid" model, the all out booking sum is paid by the User at the hour of booking itself. Such all out booking sum incorporates the Hotel reservation rate, charges, administration expenses as might be charged for the benefit of the real specialist co-op, and any extra reserving charge or comfort charge charged by GOIN' MY WAY.
At the Hotel's or GOIN' MY WAY's sole attentiveness on case to case premise, the User may likewise be given an alternative to make a section installment to GOIN' MY WAY at the hour of affirmation of a booking. The equalization booking sum will be paid according to the particulars of the appointments. For security purposes, the User must give GOIN' MY WAY with right credit or charge card subtleties. GOIN' MY WAY may drop the booking at its sole caution on the off chance that such bank or charge card subtleties as given by the User are discovered inaccurate.
For security purposes, the User must give GOIN' MY WAY with right credit or charge card subtleties. GOIN' MY WAY may drop the booking at its sole caution in the event that such bank or Visa subtleties as given by the User are discovered mistaken.
Installment can be made either in INR or some other unfamiliar trade/money as indicated at the hour of booking.
A few banks and card giving organizations charge their record holders an exchange expense when the card backer and the shipper area (as characterized by the card brand, for example Visa, MasterCard, American Express) are in various nations. In the event that a User has any inquiries regarding the expenses or any conversion standard applied, they may contact their bank or the card giving organization through which installment was made.
Some convenience providers may require User or potentially different people, for the benefit of whom the booking is made, to introduce a Mastercard or money store upon registration to cover extra costs that might be acquired during their remain. Such store is irrelevant to any installment gotten by GOIN' MY WAY and exclusively at the command of the Hotel.
In "Pay at Hotel" model, the concerned Hotel will gather the whole installment against the booking at the hour of registration. If there should arise an occurrence of global appointments, the installment will be charged in nearby cash or in some other money, as chosen by the Hotel. For security purposes, the User must give GOIN' MY WAY with right credit or check card subtleties. GOIN' MY WAY may drop the booking at its sole circumspection in the event that such bank or Mastercard subtleties as given by the User are discovered inaccurate.
TAXIS / CABS
VISA SERVICES
ROLE OF GOIN' MY WAY AND LIMITATION OF LIABILITY
GOIN' MY WAY exclusively goes about as a facilitator for visa preparing and isn't liable for award or dismissal of User(s) visa in any way at all. Issuance of visa is a sole choice of concerned Embassy.
Administrations offered by GOIN' MY WAY ought not be thought of or understood as Visa warning or consultancy in any way as it follows up on the guidance of the User.. Client comprehends that he is exclusively at risk to comprehend the prerequisite of Visa to attempt his movement reserved for the ideal objective nation/Countries and afterward teach GOIN' MY WAY likewise to start the Visa application measure.
GOIN' MY WAY job is restricted to advising the User about the narrative prerequisites for applying for a visa of a particular nation or ward, gathering those reports as given by the User, and presenting those archives to the separate government office or high commission. Such prerequisites for making a visa application (counting, however not restricted to, documentation, expenses and time periods) are given by GOIN' MY WAY based on the data gave by the individual international safe haven or high-commission. GOIN' MY WAY can't and won't exhort on the legitimacy, culmination, or the reasonableness of the reports, or the probability of endorsement or dismissal of the visa being applied for.
GOIN' MY WAY may likewise educate the normal time taken for the handling of a visa application by the separate government office or high commission. Anyway it is User's duty to approach GOIN' MY WAY for utilization of Visa in a period bound way in order to make sure about Visa preceding the date of flight.
Every nation has differing prerequisites for identification and visa. For example, certain countries require a base number of clear pages in progression or certain base parity time of legitimacy of the identification. These prerequisites are built up by those particular nations and are liable to change without notice. While GOIN' MY WAY will put forth best attempts to guarantee that its User(s) are given, right and refreshed data, there might be occurrences where the essential data isn't made accessible to GOIN' MY WAY, because of which GOIN' MY WAY will be unable to give the equivalent to its clients. In such cases, GOIN' MY WAY won't be considered liable for any error in such data.
The endorsement or dismissal of visa is at the sole circumspection of the individual consulate or the high commission to which the visa application is submitted. GOIN' MY WAY has no part in either evaluating or preparing the visa application. Such endorsement or dismissal relies upon a ton of components, for example, the data gave by User, current or past ethnicity, spot of utilization of visa, living arrangement, sex, age, calling, late travel and religion.
For the User's sake, the concerned office, consulate or high commission, may call the User for a vis-à-vis meet, at its sole carefulness. GOIN' MY WAY will have no task to carry out in this cycle. GOIN' MY WAY will anyway illuminate the User about the date, time and some other necessities as conveyed by the concerned Embassy or High Commission for the meeting.
GOIN' MY WAY may likewise select outsider merchants for the visa application measure for various nations. Such outsider merchants will be answerable for applying for the visa of clients for the individual nations they have been selected for.
For visa applications where accommodation of travel papers is required, GOIN' MY WAY will find a way to guarantee that the identification is securely conveyed to the User. Be that as it may, GOIN' MY WAY will not be held at risk if the identification is lost on the way or lost by the coordinations specialist co-op.
The nations for which the visa application administrations are being offered is referenced in the visa part of the work area site and the versatile application. The rundown of nations is liable to change at the prudence of GOIN' MY WAY.
GOIN' MY WAY will not be held obligated for the demonstrations and oversights of any office, consulate, experts in postponing or not giving the visa under any conditions. GOIN' MY WAY likewise can't be held obligated for any accidental cost/costs in association thereto acquired by the User. In specific occasions, in any event, when a visa is given, the User might be denied passage as it is the nearby movement specialists which have a last say on section choice.
Notwithstanding Visa certain nations may require extra conditions to be satisfied. For instance an "alright TO BOARD" endorsement might be required for User(s) making a trip to Dubai. Client comprehends that it is the finished caution of the concerned Airline/office to allow or dismiss "alright to board" and GOIN' MY WAY has no task to carry out in such manner. GOIN' MY WAY only goes about as a facilitator between the User and the concerned division/Airlines for use of OK TO BOARD. User(s) are needed to give legitimate correspondence subtleties (portable number/email id) at the hour of applying for the Visa/OK TO BOARD administrations, as these will be the main purpose of contact for opportune update on the status of User Visa/OK TO BOARD application by GOIN' MY WAY.
RESPONSIBILITIES OF THE USERS
By engaging in GOIN' MY WAY to encourage the cycle of visa application, User approves GOIN' MY WAY to document vital visa application alongside visa expenses, consulate charges on his/her sake to concerned international safe haven.
The User attempts to give the archives needed to the preparing of the visa, instantly to GOIN' MY WAY. The User further embraces that the reports submitted are certified and further the data gave by the client is valid and right. GOIN' MY WAY will bear no duty to check the validity of the records or the data gave.
User(s) are likewise needed to give to GOIN' MY WAY all important and right data, to permit GOIN' MY WAY to submit application for visa handling. Such data may incorporate, yet isn't restricted to, the User name, address, contact subtleties, occasion objective, and whatever other data which GOIN' MY WAY thinks about fundamental to deal with the User's visa application.
Once GOIN' MY WAY returns identification and archives of a User to him/her, it is their obligation to watch that all imperative visas have been gotten and subtleties referenced in that are right and matches to their movement agenda. Client will likewise check his/her own subtleties referenced on the visa gave.
If there should arise an occurrence of dismissal, if User wishes to reapply/advance against dismissal of the visa, GOIN' MY WAY will do the equivalent carefully according to the guidelines of the User. The reapplying/bid will be a new exchange and the User will be obligated to pay the appropriate expense for such reapplying/request measure alongwith administration charge to GOIN' MY WAY. Except if in any case applied by the User, GOIN' MY WAY won't start reapplication of any visa application.
In specific cases, the outsider seller designated by GOIN' MY WAY may decline to present the User's visa application premise the accreditations of a User, which might be settled based on the archives put together by the User. This will be done distinctly in situations where the seller is of the conclusion that there exists a significant danger of the visa being dismissed. In such cases, if certain extra records are required, a similar will be educated to the User, and the application would be submitted just if the such extra reports are submitted and are discovered to be all together. Nonetheless, if the application isn't put together by the merchant, the visa charge will be discounted however the administration expense of GOIN' MY WAY will stay nonrefundable.
PAYMENTS AND OTHER CHARGES
GOIN’ MY WAY will charge the User a service fee towards the cost of providing the services of submitting the application on the User's behalf to concerned embassy. This service fee is in addition to the visa fees, embassy charges and other similar fees by whatever name called or as prescribed by the respective embassy. User shall pay the such service fee to GOIN’ MY WAY at the time of engaging GOIN’ MY WAY to provide the visa related services. GOIN’ MY WAY will not be liable to refund the service fees for any reason what-so-ever, even if the User ultimately decides not to submit the visa application, or if the visa application gets rejected.
In addition to the aforesaid service fees, any charges for logistics, i.e. pick up of documents, collection of passports, courier charges etc. or any other cost incurred by GOIN’ MY WAY beyond its regular scope of work shall be separately payable to GOIN’ MY WAY by the User.
Embassy fees, taxes, other charges which are not there under the control of GOIN’ MY WAY are subject to changes made by embassies or government authorities without prior notice to GOIN’ MY WAY, and GOIN’ MY WAY cannot be held liable for this. Such fees, taxes and other charges are not refundable after the visa application is submitted to the respective embassy. The aforesaid is as per the guidelines of the respective embassy, and GOIN’ MY WAY has no control over the same.
OUTBOUND AND DOMESTIC TOURS
Cancellation Policy
The table below shows the general cancellation that is applicable to most of the resorts. However, due to the diverse and unique policy of each resort, some may have stricter policy. Please check with your Destination Specialist on the actual cancellation policy of your chosen resort.
GENERAL CANCELLATION POLICY
SPECIFIC CANCELLATION POLICY AS PER TRAVEL DATE
IMP NOTES:-
1.Payment made in Goin’ My Way Bank accounts Only, will be considered for your respective package /Travel Services. Goin’ My Way will have not be liable for any Payment made into Any Personal account/Paytm’s/By Cash.
2.We do not accept cash payments more than 2 lac for a Particular Booking . Also for any payment made through Cash our Portal generated Receipt sent over the mail will only be considered as a valid document / or receipt of the Cash amount paid. No Manual receipts are given or shall be considered as valid proof of the cash payments. Kindly make sure to check the email & inform us same day if the receipt is not received towards the said payment.
3 :The Foreign Exchange Rate is a competitive and unpredictable market. We being Company registered in India shall be collecting all the payments in INR , Any package with Currency other than INR shall be converted into INR on the basis of the current ROE+1. Any Currency conversion charged by your Bank shall has to be borne by the client only for which Company shall not be held liable & the payment towards any exchange rate difference is the sole responsibility of the client only.
4 :Each and every transaction involving payments made through the Payment Gateway using the credit card option is subject to a 3% gateway fee. (Additional fees for corporate cards, Amex, and international cards will apply)*
DISCLAIMER:- IN REFERENCE TO THE CIRCULAR DATED 17TH FEB 2021 FROM MALDIVES GOVERNMENT W.E.F 22 FEB 2021 23.59 HOURS, ALL TRAVELLERS COMING BACK FROM ANY INTERNATIONAL DESTINATION EXCEPT UNITED KINGDOM, EUROPE AND MIDDLE EAST- IS REQUIRED TO MANDATORY COVID TEST DONE AT THE RESORT WHICH HE/SHE IS STAYING IN (AT YOUR OWN COST) WITHIN 72 HOURS PRIOR TO THEIR DEPARTURE & ALSO HAVE TO SUBMIT NEGATIVE PCR REPORT ON AIR SUVIDHA PORTAL.
IN NO EVENT GOIN MY WAY AS AN AGENT WILL BEAR ANY COST UNTIL & UNLESS SPECIFIED IN OUR PACKAGE OR QUOTATION.
We would like to emphasize that any delay in payment for package services may lead to increased pricing. & For travel arrangements within 7 days, it is imperative that payment is completed by the given specified date and time. Failure to adhere to this schedule will result in higher rates for urgent payments, as well as additional remittance charges and other costs incurred to ensure quality service of booked components.
In event of any New Taxes launched by the Indian Government which effects the package costing directly/indirectly, will have to be borne by the Client's itself & the same shall be subject to the Government's discretion been levied or not & Goin' My Way takes no responsibility or ownership for the same.
* If in any booking TCS is not charged , then the Rate of Exchange difference shall be charged as per Current ROE+ 2.50 (Current ROE on the day of the receipt of Last instalment or last instalment due date whichever is earlier shall be considered for calculations),& the same stands to be mandatorily payable- Simultaneously the same shall be non-claimable. In the event for an individual seeking to claim TCS then the same has to be payable and the same then can be claimed in full while filing ITR.
*In no event shall “Goin My Way ” be liable for any direct, indirect, special, incidental or consequential damages due to deficiency in service by our suppliers (hotel, transporter, airline etc.). Our maximum liability is limited to our service charges.
*Payment Modality with its respective Due dates along with Instalment details will be sent by GMW & should be strictly followed, as the Booking is done through GMW & not directly from the Resort / Hotel. Failing to adhere to the Payment terms will result in breach of contract which may result in Bookings to get released by the system with one prior reminder.
*Prices are valid for stated travel period and are of defined validity, any change in the dates will lead to re-costing.
Each and every transaction involving payments made through the Payment Gateway using the credit card option is subject to a 3% gateway fee. (Additional fees for corporate cards, Amex, and international cards will apply)
* Dispute Resolution: Any claim, dispute or difference relating to or arising out of this Agreement/Transaction shall be referred to the arbitration, of a sole arbitrator who shall be appointed by Goin' My way travel exclusively. The arbitration shall be subject to the Arbitration and Conciliation Act, 1996 as may be amended from time to time. That the place of arbitration shall be Delhi.
* All disputes pertaining to the tour & travel conducted by the company & any claim arising there – under shall be subjected to Delhi Jurisdiction only.
IMP NOTE : From 1st October 2020 Indian Govt has implemented a new form of TAX called as TCS and the same will be charged extra from all our clients booking any International Holiday/Packages @ 5% of total package invoice. The same will be reimbursable to all the Client at the time of filling their ITR (Income Tax Return)
Effective July 1st 2023, All Hotels/ Tour Packages/ Cruises/ Rail Europe/ International bookings etc., will come under TCS rate of 20% if total package cost is 7 lacs or more.
If GST or TCS is not mentioned in your package and not written in Exclusions column / or it is written in Inclusion column in your package it clearly means that the same is waived off tand will not be charged from you . You futher cannot claim these components, while filing the returns and in the lieu to same the ROE difference shall be applicable and shall be charged as per package T&C.
Note:-
1.All payments for the applicable package or travel services must be deposited into Goin' My Way bank accounts only. For payments made to any personal accounts using Cash, Paytm, or another payment method, Goin' My Way disclaims all responsibility.
2. Cash payments above Two Lac will not be accepted for this specific reservation.
3.Additionally, whether the payment is made via cash, Paytm, or another method, our portal/system will generate and send the receipts, and the only valid documents will be those transmitted from the goinmyway.co.in domain will be the only sole acceptable documentation. Manual receipts for any form of payment such as Cash/Paytm etc are not offered, nor will they be accepted. If you have not received a receipt for the payment that was made, please check your email inbox/spam/junk folder and if not found please notify us as soon as possible